Peer Provider

West Texas Centers

Peer Provider
The Peer Provider Specialist uses their lived experience in mental health recovery to assist other adults in their mental health recovery.   Performs direct rehabilitative services that engage clients in activities designed to reduce the symptoms of and disabilities that result from their diagnosed mental illness and to increase the ability of the individual to function at their expected level within the community.  Performs symptom management services to assist clients with the identification and management of the symptoms of mental illness.  Duties of the position will require that the majority of interactions with individuals served and their families be conducted outside of the traditional clinic setting. Requires periodic interaction with other service providers of the interdisciplinary team.  Falsification of any document constitutes grounds for dismissal.  Requires flexible hours, involves completing paperwork.  Travel and the use of a personal vehicle are required.  Must have a valid Texas driver’s license and a driving record that is acceptable for insurability through the Center’s insurance carrier.  Administratively supervised by the Regional Program Manager, Clinical supervision is performed by a LPHA (Licensed Practitioner of the Healing Arts


Provide peer-to-peer services to consumers, assisting them to achieve their defined recovery goals and objectives, as part of therapeutic support team.

Assist in the completion of DSHS mandated Average Hour of Authorized amount of services delivered as authorized in client Recovery Plans

Minimum of 75 covered hours of service will be provided to clients on an average monthly basis.
Documentation of services is to be done collaboratively unless unable than completed according to standards within 24 hours of completion of service..

Ensure that all services are delivered only as authorized within the WTC’s TRR authorization guidelines.
Establish and develop appropriate consumer relationships of trust, hope and empowerment by sharing own lived experiences to facilitate achievement of consumers’ defined recovery goals, and to provide community outreach.

Establish and develop appropriate consumer relationships of trust, hope and empowerment by sharing own lived experiences.

Assist service delivery team in community outreach activities.

Participates in the Medicaid Administrative Claiming (MAC) ?Random Moment In Time? time study program when required.

Completes ?Random Moment In Time? Time Studies within timeframes as requested.
Completes other duties as assigned by the Regional Program Manager.
Demonstrates cooperation when requested to perform other duties by the Regional Program Manager.

All employees are expected to comply with all West Texas Centers (WTC) Policies and Procedures. This includes but is not limited to the following:

WTC Code of Conduct Policy and reporting requirements
WTC Corporate Compliance Policy, related procedures and reporting requirements
Abuse, Neglect & Exploitation Policy and reporting requirements
Standards for Employees Policy
Property and Equipment Policies and related procedures

Staff will establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers, and visitors by demonstrating cooperative, courteous, and respectful behavior. Staff will adhere to rules outlined in Confidentiality Statement signed by employee and follow Information Services policy/ procedure guidelines related to security and accountability as a user of WTC network and software application technology.

All team members will promote and ensures safety guidelines are followed for the work environment by maintaining clean, neat, organized and safe work areas. This includes but is not limited to the following:

Safety concerns are reported to supervisor immediately upon discovery and/or corrected.
Identifies and reports any unsafe factors in the environment.
Reports and/or corrects safety hazards in the work area.
Utilizes universal precautions when handling all blood and body fluids.
Adheres to all standards, policies and procedures of infection control.
Universal precautions are utilized in accordance to WTC policy and procedures.
Team Members must have and maintain a driving record that is acceptable for insurability through the Center’s insurance carrier.  Staff must maintain a safe, inspected and road-worthy vehicle and have a valid Texas Driver’s License. Staff must notify supervisor immediately of any driving violations or citations received from law enforcement with no evidence of failure to report. Must meet the criteria that indicate a commitment to safe and responsible driving as defined by the Texas Risk Management Fund.

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