Peer Services Coordinator MVPN

Metrocare Services

Peer Services Coordinator MVPN
Job Details
Job LocationAdministration – 1345 River Bend Drive Suite 200 – Dallas, TX
Remote TypeN/A
Position TypePart Time
Education LevelBachelors
Salary RangeUndisclosed
Travel PercentageTravel within DFW Metroplex
Job ShiftUndisclosed
Job CategoryUndisclosed
Working for Metrocare isn’t just a job. It’s a career where
your skills and passion for delivering quality care make
a positive difference to the individuals that we serve.

Metrocare is the largest provider of mental health services in Dallas County, serving more than 57,000 adults and children annually.  For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research we are advancing mental health beyond Dallas County.



The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.  We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.  The MVPN Peer Services Coordinator will be responsible for the implementation, organization and successful sustainability of the MVPN Program at Metrocare Services.  The Coordinator will recruit, organize and train MVPN Peers to provide direct peer services to Service Members, Veterans and their Families (SMVF). The Coordinator will also provide direct peer services to this population.  The MVPN Peer Services Coordinator will participate in local and state trainings, community presentations, and other outreach mediums as needed to enhance service provision, promote the MVPN Program and to recruit MVPN Peers and participants. Recruitment will focus on engaging veterans who served in the Iraq and Afghanistan wars, and their family members, though veterans from any service area can receive peer services. The Peer Services Coordinator will supervise the Assistant Peer Services Coordinator.   



The essential functions listed here are representative of those that must be met to successfully perform the job.



Performs other duties as assigned.
Develop and implement strategies for outreach to identify and engage potential Peers and SMVF participates and to raise the visibility of the MVPN program among the local military and veterans community
Conduct outreach meetings with potential referral sources to establish new partnerships and  foster a positive image for the MVPN
Report outreach activities, progress and the Peer Services provided to SMVF community to the Director of Mental Health Services
Facilitate weekly recruitment and outreach meetings
Ensure all aspects of NTBHA contract is fulfilled including peer-to-peer services, participation in criminal justice programs as needed and collaboration with community veteran service organizations
Ensure timely referrals to higher levels (or more appropriate) of care are done for all SMVF participants in need
Performs other duties as assigned


The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills.
Demonstrated leadership skills
Demonstrated ability to use limited resources to achieve objectives
Training in suicide prevention (ASIST, ASK, SAVE or a similar curriculum)

Performs other duties as assigned



Bachelor’s degree and significant military experience
Certification as an MVPN Peer Services Coordinator
Prior experience in recruitment within the military community and/or veteran administrative organizations
Outstanding organizational, interpersonal and communication skills
Significant knowledge base regarding community resources and services
Experience in a volunteer-focused program
Demonstrated public speaking/presentation ability
Outgoing, pleasant, professional manner; the ability to create and maintain contacts in the community; and clearly articulate mission and goals of the Military Family Clinic



Basic math skills required.


Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.


Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.




Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business.  Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business.  Must have an acceptable driving record.
Metrocare couldn’t have a great employee-first culture without great benefits.  That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:

Paid Leave
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development Allowance up to $1500  per year
Bilingual Stipend – up to 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer

Tobacco Free Facilities – Metrocare is committed to promoting the health, well-being and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No calls from staffing agencies or independent recruiters

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