Peer Clinic Specialist

Are you looking for a purpose-driven career?  At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.

The Peer Specialist is an individual in recovery who has been trained to effectively share their lived experience and recovery story to help and support other individuals with their recovery. They provide flexible, community based services that are designed to promote the empowerment, recovery, and community integration of individuals who have severe mental health challenges by facilitating opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting the acquisition and utilization of skills needed to facilitate the individual’s recovery, promoting the knowledge of available service options and choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

Applies general knowledge of Recovery services to complete small projects or conduct a series of tasks with a limited degree of supervision.
Works with individuals in service to identify, develop, and access support to increase their success in community integration and community inclusion.
Supports and teaches recovery and recovery tools and models personal responsibility, self-advocacy, and hopefulness.
Facilitates the individual’s self-review of progress upon each encounter.
In partnership with each participant assess their hopes, strengths, accomplishments and challenges in order to achieve his/her stated goals.
In partnership with each participant develops the recovery plan and his/her support system in order to support him/her in becoming self-sufficient
Supports participants in the self-management of critical or crisis situations.
Supports participants in coordinating with or in choosing his/her significant and relevant supports in order to arrange services or resources to achieve his/her goals.
Outreach to individuals that have missed appointments with the goal to engage in treatment.
Assists the individual in preparation and recording of the peer support recovery plan, encounter notes, and other documents that verify service delivery using person-first language, in a timely manner according to established quality and regulatory standards.
Continues to engage new individuals into services, assisting and navigating services.
Capability training to model, coach, support and advocate with participants.
Escorts participants when necessary and ensures participants safety when participating in events, visits, and other interactions.
Provides linkage to other services within Metrocare.
Transport individuals as needed: Current good driving record and maintaining good driving record.
Performs other duties as assigned.

COMPETENCIES/SKILLS:

Strong interpersonal and engagement skills
Strong organizational and time-management skills
Ability to problem solve, exercise good judgment, and make sound decisions.
Ability to support the agency’s mission and demonstrate sensitivity to cultural diversity and workplace.
Ability to juggle multiple projects with accuracy.
Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

The qualifiers listed here are representative of those that must be met to successfully perform the essential functions of this job.

Required: GED or high school equivalent
Required: Individual in recovery.
Preferred: Active Certified Peer Specialist certification but can consider candidates pursuing certification within one year.
Preferred: The ideal candidate will have at least 5 years of active involvement in personal recovery without any incident of relapse or crisis.
DRIVING REQUIRED:  Yes

MATHEMATICAL SKILLS:

Basic math skills required.

REASONING ABILITY:

Ability to apply common sense understanding to carry out duties.
Ability to remain organized and prioritize work assignments based on urgency and client needs.
Ability to correctly identify client needs and assist in acquiring services accordingly.
Ability to give and receive any corrective feedback.

COMPUTER SKILLS:

Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if the employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Certification as a Certified Peer Specialist within 1 year of employment
Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:

Medical/Dental/Vision
Paid Leave
Paid Holidays
Employee Assistance Program
Free Mental Healthcare
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development Allowance up to $1500 per year
Bilingual Stipend – up to 6% of the base salary
Many other benefits
Equal Employment Opportunity Employer

Tobacco-Free Facilities – Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please