Family Partner

  • Full Time
  • Temple, TX
  • 14.83 USD / Hour
  • Full Time
  • Temple, TX
  • 14.83 USD / Hour

Website Central Counties Services

Improving The Lives of The People We Serve

Minimum Starting Hourly Rate: $14.83

Maximum Starting Hourly Rate – Dependent on Qualifications


  • Health
  • Dental
  • Vision
  • Life Insurance
  • Generous Paid Time Off – 7.69 hrs. per pay period
  • 10 Observed Company Paid Holidays
  • 8 Hours Annual Volunteer Time Off
  • Retirement Plan w/ 6% Employer Contribution
  • Employee Assistance Program
  • Flexible Spending Account


Under supervision of the Children’s Mental Health Services (CMHS) Program Administrator and the First Episode Psychosis (FEP) team manager, the Family Partner/Family Support position provides direct services to specifically identified parents of child consumers who have elected to receive parent support services.  Working with the Wraparound Team and the FEP team, the position serves as a liaison between the identified family and other members of the multidisciplinary treatment team providing peer mentoring, non-clinical contact, informal support, and information.  The mission of this position is to support the parent as the child goes through the treatment process thereby increasing satisfaction with services and to help improve parental understanding of and adherence to treatment goals.


  • Provides a point of contact for the family with regard to non-clinical matters and community information.
    Provides peer mentoring and support as needed to parents of consumers who have elected the “family partner” option in their service packages.
  • May provide direct services to family members in groups as the leader of a peer-facilitated educational group centered on issues related to diagnosis and treatment under Center services.  As leader of this group, the Family Partner may be required to give presentations, show films, and answer questions from a peer/parental perspective.
  • The Family Partner completes documentation and submits it in a timely and accurate manner, according to program guidelines to ensure standards are met.  If the Family Partner is a QMHP, notes provided should be in billable format.
  • This position functions as an advocate to the parent or guardian and may help with linkage to non-clinical supports not available under the clinical treatment plan.
  • The Family Partner interfaces with other treatment team members and may attend staffing, assessments, ARDs, or other meetings as needed if this is the wish of the Consumer’s family and if this is included in the treatment plan. Attend all wraparound meetings.
  • The Family Partner is responsible for completing all Center assigned training, and for maintaining Center training renewals and certifications as required to remain current.
  • The Family Partner will complete documentation in a timely manner, i.e. one business day.
  • Some evening work and travel within the local area may be required.  During business hours Center vehicle to be used if available, in not, travel will be reimbursed at the current Center rate.
  • Attend Certified Family Partner comments & applicable conferences as needed/required.
  • Prioritize – Participate – ask the parent what is most important to them.
  • Strategies & Commitments – Participate – be creative.
  • IMPLEMENTATION – Do only what is essential and always look for someone else to do what you are doing.
  • EVALUATION & DOCUMENTATION – Check in regularly.  Help to monitor the progress at an informal level with the family.
  • May provide Family Support for YES Waiver and FEP individuals: provide peer mentoring and encouragement to the primary caregiver(s); engage the family in the treatment process; model self-advocacy skills; provide information, referral and non-clinical skills training; maintain engagement; and assist in the identification of natural/non-traditional and community support systems.
  • Demonstrate high ethical standards, trustworthiness, and personal integrity.  Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes.
  • Must stay compliant with all required training.
  • Professional Development – Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures.  Complete continuing education as required by professional standards and the Center.



  • Have a high school diploma, or a high school equivalency certificate issued in accordance with the law of the issuing state
  • Have one cumulative year of experience navigating the mental health system as the parent or primary caregiver of a youth receiving mental health community services;
  • Ability to speak before groups and in community settings.
  • Must become certified as a Family Partner by the state of Texas – Family Partner to attend training and meet requirements to gain certification within one year of accepting Family Partner position. Must maintain certification by completing required continuing education.


  • Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery.  All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.
  • Basic knowledge of mental health (MH) diagnoses and medications.
  • Ability to speak in public.
  • Ability to follow through with established goals and objectives.
  • Ability to establish rapport with a wide variety of people.
  • Ability to maintain confidentiality and professional boundaries.
  • Ability to see, hear and talk effectively within job requirements.
  • Ability to stand, sit and walk for extended periods.
  • Ability to effectively handle potentially aggressive behavior in a positive manner.

Relationship Skills

  • Ability to communicate effectively, both verbally and in writing.
  • Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.
  • Ability to perform tasks effectively and efficiently.
  • Ability to plan and schedule work and implement directives without constant supervision.
  • Ability to present a professional appearance and conduct when representing the Center.
  • Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
  • Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.

Additional Requirements

  • Must have and maintain a valid drivers’ license with an acceptable driving record.
  • Regular attendance and reliability is critical to business operations.


Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.

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Central Counties Services

Improving The Lives of The People We Serve

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