Family Partner

Minimum Starting Hourly Rate: $15.20

Maximum Starting Hourly Rate – Dependent on Qualifications

Benefits

Health
Dental
Vision
Life Insurance
Generous Paid Time Off – 7.69 hrs. per pay period
10 Observed Company Paid Holidays
8 Hours Annual Volunteer Time Off
Retirement Plan w/ 6% Employer Contribution
Employee Assistance Program
Flexible Spending Account

GENERAL DESCRIPTION

A Certified Family Partner is a person who has lived experience parenting a child experiencing mental, emotional or behavioral health challenges and who can articulate the understanding of their experience with another parent or family member. Under the supervision of the Children’s Mental Health Services Director and the First Episode Psychosis (FEP) team manager, the Certified Family Partner helps promote recovery, resilience, and reduce stigma in various community settings, including schools and faith-based organizations. Working with the Wraparound Team and the FEP team, this position serves as a liaison between families and treatment providers, offering peer support, mentoring, and non-clinical assistance. Certified Family Partners are specially trained to share their experiences in ways that educate, inspire, and provide hope to other parents and caregivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide Family Partner Services to parents, legal representatives, or primary caregivers of a youth who is navigating behavioral health services.
• Will provide direct services to family members in a group setting as well as one-on-one.
• Help families navigate systems (i.e. juvenile justice, CPS, independent school districts, Social Security Administration, Human Service programs, food banks, and other community resources).
• Completes documentation and submits it in a timely and accurate manner, according to program guidelines to ensure standards are met.
• The Family Partner interfaces with other treatment team members and may attend staffing, assessments, ARDs, or other meetings as needed if this is the wish of the Consumer’s family.
• Attend all wraparound meetings.
• The Family Partner is responsible for completing all Center assigned training, and for maintaining Center training renewals and certifications as required to remain current.
• Some work outside standard 8-5 business hours may occur
• Travel within Center catchment area is required.  During business hours, a Center vehicle is to be used if available. If not, travel will be reimbursed at the current Center rate.
• Maintain communication within department.
• Demonstrate high ethical standards, trustworthiness, and personal integrity.
• Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes.

GENERAL QUALIFICATIONS

Experience/Education/Licensing/Certification

• Have a high school diploma, or a high school equivalency certificate issued in accordance with the law of the issuing state.
• Have one cumulative year of experience navigating the mental health system as a birth parent, adoptive parent, foster parent, or legally recognized family member (LAR) to have the role of parent.
• Ability to speak before groups and in community settings.
• Candidates seeking certification are eligible to apply. Candidate must have submitted the application and held the phone screen interview with the Texas Certification Board to be considered. Candidate must meet all requirements to gain State of Texas certification within one year of accepting the Family Partner position. Please follow the link below to learn more about the certification process. https://www.tcbap.org/page/CFPApplications
• Fully Certified Family Partner preferred.

Knowledge/Skills/Abilities

• Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery.  All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.
• Basic knowledge of mental health (MH) diagnoses and medications.
• Ability to speak in public.
• Ability to follow through with established goals and objectives.
• Ability to establish rapport with a wide variety of people.
• Ability to maintain confidentiality and professional boundaries.
• Ability to see, hear and talk effectively within job requirements.
• Ability to effectively handle potentially aggressive behavior in a positive manner.
• Bilingual English/Spanish preferred.

Relationship Skills

• Ability to communicate effectively, both verbally and in writing.
• Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.
• Ability to perform tasks effectively and efficiently.
• Ability to plan and schedule work and implement directives without constant supervision.
• Ability to present a professional appearance and conduct when representing the Center.
• Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
• Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.
• Additional Requirements
• Must have and maintain a valid driver’s license with an acceptable driving record.
  Regular attendance and reliability is critical to business operations.

EQUAL OPPORTUNITY EMPLOYER

Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.