Family Partner

Minimum Starting Hourly Rate: $15.20

Maximum Starting Hourly Rate – Dependent on Qualifications

Benefits

Health
Dental
Vision
Life Insurance
Generous Paid Time Off – 7.69 hrs. per pay period
10 Observed Company Paid Holidays
8 Hours Annual Volunteer Time Off
Retirement Plan w/ Employer Match
Employee Assistance Program
Flexible Spending Account

GENERAL DESCRIPTION

Under supervision of the Children’s Mental Health Services (CMHS) Program Administrator and the First Episode Psychosis (FEP) team manager, the Family Partner/Family Support/Family partners work to give voice to, and promote recovery and resiliency within, families of children with mental, emotional and behavioral health challenges. They work to raise awareness and reduce stigma around mental health in schools, faith-based communities, state agencies and communities. It is a form of family peer support and is recognized by SAMHSA as an evidence-based practice.  Working with the Wraparound Team and the FEP team, the position serves as a liaison between the identified family and other members of the multidisciplinary treatment team providing peer mentoring, non-clinical contact, informal support, and information.  Certified Family Partners are trained to use their experience to help other parents/guardians for the purpose of educating, role modeling and providing hope related to the recovery process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide Family Partner Services to parents, legal representatives, or primary caregivers of a youth who is navigating behavioral health services.

Will provide direct services to family members in a group setting as well as one-on-one
helping families navigate systems (i.e. juvenile justice, CPS, independent school districts, Social Security Administration, Human Service programs, food banks, and other community resources.

The Family Partner completes documentation and submits it in a timely and accurate manner, according to program guidelines to ensure standards are met.

The Family Partner interfaces with other treatment team members and may attend staffing, assessments, ARDs, or other meetings as needed if this is the wish of the Consumer’s family.

Attend all wraparound meetings.

The Family Partner is responsible for completing all Center assigned training, and for maintaining Center training renewals and certifications as required to remain current.

Some work outside standard 8-5 business hours may occur.

Travel within Center catchment area may be required.  During business hours Center vehicle to be used if available, in not, travel will be reimbursed at the current Center rate.

Maintain communication within department.

Demonstrate high ethical standards, trustworthiness, and personal integrity.  Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes.

GENERAL QUALIFICATIONS

Experience/Education/Licensing/Certification

Have a high school diploma, or a high school equivalency certificate issued in accordance with the law of the issuing state.

Have one cumulative year of experience navigating the mental health system as a birth parent, adoptive parent/foster parent, legally recognized family member (LAR) or person chosen by the family or youth to have the role of parent.

Certified Family Partner preferred.

Candidates seeking certification are eligible to apply and must attend the Centralized Training infrastructure course and meet requirements to gain State of Texas certification within one year of accepting Family Partner position.

Ability to speak before groups and in community settings.

Knowledge/Skills/Abilities

Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery.  All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.

Basic knowledge of mental health (MH) diagnoses and medications.

Ability to speak in public.

Ability to follow through with established goals and objectives.

Ability to establish rapport with a wide variety of people.

Ability to maintain confidentiality and professional boundaries.

Ability to see, hear and talk effectively within job requirements.

Ability to effectively handle potentially aggressive behavior in a positive manner.

Bilingual English/Spanish preferred.

Relationship Skills

Ability to communicate effectively, both verbally and in writing.

Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.

Ability to perform tasks effectively and efficiently.

Ability to plan and schedule work and implement directives without constant supervision.

Ability to present a professional appearance and conduct when representing the Center.

Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.

Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.

Additional Requirements

Must have and maintain a valid driver’s license with an acceptable driving record.

Regular attendance and reliability is critical to business operations.

EQUAL OPPORTUNITY EMPLOYER

Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.