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How do I get my Background Check results?

You will receive an email with a link to your background check results within 24-48 hours of completing your appointment. Your results will come from an email called “[email protected]”. They will provide you with a security code to enter in order to access your results. 

Note: You must use a computer to retrieve your results. IdentoGO’s system will not allow you to use your mobile phone or tablet to download your results.

Warning: We encourage you to pull the results within 7 days of receiving them. If you do not retrieve your results within 30 days of when you received them, you will have to do another FBI Fingerprinting background check.

Updated on November 15, 2024