Metrocare Services

Job Details
Job LocationLancaster Kiest-3330 S. Lancaster Road – Dallas, TX
Remote TypeN/A
Position TypeFull Time
Education LevelHigh School Diploma
Salary RangeUndisclosed
Travel PercentageTravel within DFW Metroplex
Job ShiftUndisclosed
Job CategoryUndisclosed

Working for Metrocare isn’t just a job. It’s a career where
your skills and passion for delivering quality care make
a positive difference to the individuals that we serve.

Metrocare is the largest provider of mental health services in Dallas County, serving more than 57,000 adults and children annually.  For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research we are advancing mental health beyond Dallas County



The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. Add Description of Job and how it helps individuals served**




The essential functions listed here are representative of those that must be met to successfully perform the job.

Provide support to clients using personal experience
Provide individual clinical sessions to consumers, either in the clinic or in the community
Facilitate peer led group discussions around various clinical areas, including but not limited to, Crisis Management, Understanding Mental Illness, and Dual Diagnosis
Engage and orient clients to clinical treatment
Provide clinical services in accordance with TRR guidelines
Document services accurately by close of next business day
Participate in regular supervision, including monthly observational supervision
Participate in multidisciplinary team meetings and provide feedback on clients progress with treatment when appropriate
Lead family education groups
Provide linkage to community supports for clients.
Performs other duties as assigned.


The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills Knowledge of relevant laws, policies, and procedures
Knowledge of formal and informal community supports
Effective communication skills written and oral
Pass all clinical competencies as outlined by TRR guidelines
Customer service approach to clients
Completion of Via Hope Training within 1 year of hire, including certification as a Certified Peer Specialist
Working knowledge of Microsoft Office products
Above average typing ability




GED or high school equivalent
Applicants must be a current or past consumer of mental health services. Experience in facilitating groups a plus.



Basic math skills required.


Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.


Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.




Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Clinical Competencies as outlines in the TRR guidelines
Certification as a Certified Peer Specialist within 1 year of employment

Metrocare couldn’t have a great employee-first culture without great benefits.  That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:

Paid Leave
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development Allowance up to $1500  per year
Bilingual Stipend – up to 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer

Tobacco Free Facilities – Metrocare is committed to promoting the health, well-being and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No calls from staffing agencies or independent recruiters

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Metrocare Services

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