Peer Support Specialist (Coming Home)

  • Full Time
  • Amarillo, TX, USA
  • Salary $17.78 hr USD / Year
  • Salary: Salary $17.78 hr

Amarillo City

Position Details
Position Information 
Requisition Number
Position Title
Peer Support Specialist (Coming Home)
$17.78 hr
Community Development
20650-Coming Home Project
Community Services
Employment Type
Full Time
Monday through Friday, 8am to 5pm. May require occasional after-hour work to attend meetings, finish project, and meet deadlines.
FLSA Status
Grant Funded
Job Description
The Coming Home program employs the Housing First approach to house and provide supportive services to those experiencing chronic homelessness. Honoring the inherent dignity of those the program serves, Coming Home affirms client capabilities and encourages self-sufficiency, giving hope that a better life is possible.

The Peer Support Specialist will be responsible for providing additional support to clients of the Coming Home program to achieve community inclusion and participation, independence, recovery and resiliency. The PSS is an individual with a self-identified lived experience and journey in receiving services and supports from mental health, substance use disorder, and/or housing/homeless service providers. Helps clients regain control over their lives and over their own recovery process, as the client defines it.

Provide assertive outreach and engagement to clients.
Provide extra support and assistance to clients with accessing and navigating community resources.
Assist and support clients in maintaining cooperative and effective relationships with their primary service provider and property management.
Coordinate and collaborate with a network of care for client, including natural supports, connection to mutual aid groups, and sponsorship (when appropriate).
Incorporate experience with personal recovery in assisting and supporting the team and client.
Enhance team decision making by assuring client voice and choice is included in service planning and goal setting.
Promote recovery through role modeling and sharing experiences, providing hope and encouragement to client.
Facilitate mutual aid groups for clients onsite, with an emphasis on options embracing multiple pathways to recovery.
Assist clients in the development of life skills such as resolving interpersonal conflicts in their environment, maintaining housing, developing work skills, safety skills, social skills, receiving and maintaining benefits.
Help clients aspire to roles which emphasize their strengths by sharing personal experience.
Provide education and support regarding issues affecting population and work to reduce stigma related to those.
Adhere to Housing First and harm reduction model of peer advocacy.
Participate in staff meetings and trainings.
Assist clients with learning the skills for necessary activities of daily living such as transportation, housekeeping, meal preparation, medication, shopping, laundry, or other hands-on assistance as needed.
Transports clients using a COA vehicle.
Meet daily documentation requirements such as client interaction and client progress as dictated by program requirement and Program Coordinator.
Assists others with work that needs to be done in moments of urgency or crisis.
Must carry a company cell phone and be accessible when in the field to the program clients, community partners, and Program Coordinator.
Assists regularly with client moves, including assembly, pickup, delivery, and set-up of household items.
Performs other job- and department-related duties as assigned.


Knowledge, Skills, Abilities
Experience with or interest in multiple pathways to recovery.
Must have developed interpersonal and verbal communication skills.
Basic understanding of homelessness and various characteristics of homeless adult populations; experience with the issues of mental illness and/or chemical dependency preferred.
Knowledge of peer support, community resources, entitlements, etc.
Ability to effectively work with diverse populations in a non-judgmental way.
Must demonstrate ability to work effectively with a diverse team, citizens, investment and property owners, and community groups.
Ability to recognize and establish appropriate boundaries with clients.
Ability to maintain confidentiality practices.
Must possess a highly positive and enthusiastic attitude and strong commitment toward helping those in need.
Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; subscribe to a philosophy of tolerance and ability to engage with individuals in their current stage of change, expressed knowledge, acceptance, and/or experience with principles of harm reduction.



Peer support specialist certification preferred.
Required Qualifications
High school diploma or equivalent is required. Requires person who has progressed in their own recovery and has achieved a minimum of two (2) years of recovery in at least one of the following areas: homelessness/ mental health / addiction, and who is actively involved in recovery activities. A valid Texas driver’s license is required within one year of hire.

The position is grant funded and renewal is contingent upon the availability of funds. Grant funded positions are typically limited in term. The end date of the grant does not guarantee employment for the duration of the grant. You may be eligible to apply/transfer to an existing vacancy that is equivalent to the grant funded position if an equivalent position is available.

NOTE: Employees in the Community Development Department and their family members are prohibited from participating or receiving benefit from the City of Amarillo’s programs funded by the Department of Housing and Urban Development and other state and federally funded programs and grants.


Preferred Qualifications
A degree in Human Services or related field is preferred. Peer support specialist certification preferred.
Physical Demands
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The employee is also required to balance, crouch, feel, finger, handle, lift, pull, push, reach, speak, stand, stoop, talk, see, and walk. Requires the ability to make rational decisions and perform repetitive motions. Requires the ability to complete job functions both indoors and outdoors year-round.

Special Instructions Summary
The City of Amarillo is home to approximately 200,000 people. We service 1,042 mile of streets, 2,018 acres of parks, 63,683 solid waste residential customers, 194,545 transit passengers.

A job at the City of Amarillo is personally rewarding, here you can bring your talent, your ability, your sense of responsibility and your sense of personal pride knowing that you can make a difference.

As an employee of the City of Amarillo you are contributing to the success of your city, and you are helping the community you live in. The parks in Amarillo, the roads your drive on, the emergency personnel who keep you safe all have one thing in common, we serve the citizens of Amarillo.

Working for the City of Amarillo is inherently meaningful because the work we do is related to building and improving our community. Public service is where talented people come to serve together and make a difference and we look forward to showing you how rewarding a career in public service can be.


The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.

The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.

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